Clients

2024

Calls in and out to our Phone Counselling Service

of our calls were first time callers in crisis

1 January 2024 – to 15th of November 2024

Open

The Caravan Drop-In

2024 Phone service open hours

Between April to December 2017 volunteers were asked to fill out an anonymous tick box questionnaire about each client session. This was done without asking the client any questions. 1118 client sessions were recorded this way.

Clients are male

Clients are female

Homeless analysis

Of clients who visit the caravan are homeless

Of those:

are rough sleepers, couch surfers or those in inappropriate housing.

are at risk of becoming homeless

Homeless clients were in a state of crisis at the time they visited the caravan.

* We don’t ask any questions to get these percentages, and only score someone if they mention their living conditions and housing, so this number doesn’t include those who don’t refer to their homelessness in the therapy

Clients were seen in The Caravan in 2017

of those who visit the caravan were first time visitors

of the clients have a contract

of the time the Caravan is available for drop-ins

The volunteers were also asked to write down a key word or phrase for the theme of the session

Download the whole 2017 report here